Terms and Conditions

Conditions of Use

Use Policy

Thank you for visiting the California Natural Resources Agency (CNRA) at buysurfplate.com web site and reviewing our Use Policy. You should also be aware that the State has a Privacy Policy, also available on this website https://www.ca.gov/privacy-policy/. The State wants you to know about the collection, use, security, and access to information that may be obtained through use of the State’s web portal. By visiting this web site, you are accepting the policies and practices described in this Notice and in the Frequently Asked Questions portion of this website.

By using the site and its contents, you are agreeing to comply with and be bound by the following terms, which the CNRA may change at any time. If you do not agree, do not use this site.

Notwithstanding the general use policy of the State of California, material presented on this website is protected by various copyrights that are owned and/or managed by the State of California, through CNRA. All commercial rights to use materials made available on this site are reserved by the State of California unless expressly granted otherwise in writing. All use shall be subject to the conditions of use and license provisions contained herein.

This Notice covers the following topics:

  • Use of Content from this Website
  • Personal Information and Choice
  • A Special Note about Children
  • Information Collected and How it is Used
  • What Happens to Information You Submit to Us
  • Use of Internet Request for Assistance Form Information
  • Surveys
  • If You Send Us E-mail
  • Order Forms
  • Public Disclosure
  • Automatic Collection of Information/Cookies
  • Security
  • Links to Other Sites
  • Online purchases by minors
  • Limitation of Liability

USE OF CONTENT FROM THIS WEBSITE

Content is Protected by Intellectual Property Laws

All of the text, images, marks, logo marks, art work, and other contents of the buysurfplate.com website, collectively “content”, including but not limited to the design, expression, “look and feel” and arrangement of such content, are property of the CNRA or have been used consistent with the owner’s permission or applicable law or regulation.  Such property is protected by trade dress, copyright, trademark laws, and various other intellectual property rights and unfair competition laws.

The CNRA expressly prohibits the copying, republishing or display of any content on this website, except for the purposes of fair use as defined in copyright law, and as described below.

Use of the Site

You may not use any “deep-link”, “spider” or other automatic device, or process, to access, acquire, or use content on this site or circumvent the navigational structure of the site to obtain content through means not intended by the site.

Fair Use is Permitted

Fair use of material on this website includes the use of materials for non-commercial educational purposes, such as teaching, scholarship, research, criticism, commentary, and news reporting.

Unless otherwise noted, users who wish to download or print content from this website for such uses may do so without CNRA’s express permission, provided they comply with the following conditions:

The content may only be used for non-commercial personal or educational purposes. (Note: Downloading content for personal websites is subject to prior review and approval by the CNRA and may be authorized provided your site contains no advertising, has no commercial sponsors, does not charge a fee for services, and does not offer any product or service for sale, including your own works. Requests for personal web use should be directed to sportsplates@resources.ca.gov.)

Users must cite the author and source of the content as they would material from any printed work. The citation must include all copyright information.

None of the content may be altered or modified (this includes cropping of images and proprietary notice language).

Users must comply with any and all additional terms or restrictions that may be applicable to the individual item being used.

BY DOWNLOADING, PRINTING, OR OTHERWISE USING CONTENT FROM THIS WEBSITE, USERS AGREE AND WARRANT THAT THEY WILL LIMIT THEIR USE OF SUCH CONTENT TO FAIR USE AND WILL COMPLY WITH ALL OTHER TERMS AND CONDITIONS OF THIS LICENSE AND WILL NOT VIOLATE THE RIGHTS OF CALIFORNIA STATE PARKS OR ANY OTHER PERSON OR ENTITY.

Commercial Use is Restricted

Unauthorized commercial use of the content of this website is strictly prohibited. Anyone wishing to use any content from this website for commercial use or any purpose other than fair use as defined by law and as described above must request and receive prior written permission from the CNRA.

Permission for such use is granted on a case-by-case basis at the sole discretion of the CNRA. A usage fee may be assessed depending on the type and nature of the proposed use.

To request permission to use or reproduce content from this website, contact the CNRA at sportsplates@resources.ca.gov. In your message, please include all applicable information related to the content being requested and the intended use(s).

PERSONAL INFORMATION AND CHOICE

“Personal information” is information about a natural person that identifies or describes an individual, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, and medical or employment history, readily identifiable to that specific individual. A domain name or Internet Protocol address is not considered personal information, however, it is considered “electronically collected personal information.”

According to Government Code § 11015.5., “electronically collected personal information” means any information that is maintained by an agency that identifies or describes an individual user, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, password, electronic mail address, and information that reveals any network location or identity, but excludes any information manually submitted to a State agency by a user, whether electronically or in written form, and information on or relating to individuals who are users, serving in a business capacity, including, but not limited to, business owners, officers, or principals of that business.

“Electronically collected personal information” that we automatically collect includes your domain name or Internet Protocol address, and statistical information about which web pages you visit. If you voluntarily participate in an activity that asks for specific information (i.e., completing a request for assistance, placing an order for license plate(s), sending an e-mail, or participating in a survey) more detailed data will be collected. If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the web site.

If any type of personal information is requested on the web site or volunteered by the user, State law, including the Information Practices Act of 1977, Government Code Section 11015.5., and the federal Privacy Act of 1974 may protect it. However, this information may be a public record once you provide it and may be subject to public inspection and copying if not otherwise protected by federal or State law.

Additionally, departments and agencies of the State of California under the authority of the Governor are required to adhere to the Privacy Policy which is also accessible on this web site.

A SPECIAL NOTE ABOUT CHILDREN

Children are not eligible to use services that require submission of personal information, and we require that minors (under the age of 18) do not submit any personal information to this site. This includes submitting personal information to the State as part of a user profile or personalization profile. Parents or guardians must provide their information to use this site.

The State will not collect information about children. If the State learns or is notified it has inadvertently received such data, it will not provide it to third parties and will immediately delete it and cancel and all transactions associated with it.

PLEASE REFERENCE OUR PRIVACY POLICY LOCATED HERE, FOR THE INFORMATION COLLECTED AND HOW IT IS USED

WHAT HAPPENS TO INFORMATION YOU SUBMIT TO US?

If you choose to submit information to us, the information will be transmitted through secure lines to our database. Any private information will only be used for the purposes for which it was provided and will not be shared with another entity except as prescribed by law. Please see our Privacy Policy for additional information.

USE OF INTERNET REQUEST FOR ASSISTANCE FORM INFORMATION

Any information you provide to us will only be shared with entities involved in your case as necessary. Information you provide may be included with other consumers’ information to be used for statistical reporting, trending data, and/or investigative actions. For example, we may need to retain information that becomes part of a license plate order case for a period of time after the conclusion of the initial plate campaign.

If you provide us with information regarding an issue that does not fall within our regulatory jurisdiction, we may refer your information to the appropriate local, State, or federal agency on your behalf.

SURVEYS

If during your visit to the State’s web site you participate in a survey or send an e-mail, the following additional information will be collected:

  1. The e-mail address and contents of the e-mail; and
  2. Information volunteered in response to the survey.

The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.

The information is retained in accordance with Government Code § 11015.5.

IF YOU SEND US E-MAIL

You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other State employees who may be better able to help you, and this staff may be employed by a different agency within the State. Except for authorized law enforcement investigations or, as required by law, we do not share our e-mail with any other organizations.

We use your e-mail to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the e-mail to another agency for appropriate action.

ORDER FORMS

If you place an order with us, we request information from the user on our order form. A user must provide contact information (like name, license plate number, and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your order/request. If we have trouble processing an order, this contact information is used to get in touch with you.

PUBLIC DISCLOSURE

In the State of California, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by State government. At the same time, there are exceptions to the public’s right to access public records. These exceptions serve various needs including maintaining the privacy of individuals. Both State and federal laws provide exceptions.

All information collected at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. In the event of a conflict between this Use Policy and the Public Records Act, the Information Practices Act, or other law governing the disclosure of records, the Public Records Act, the Information Practices Act, or other applicable law will control.

PERSONAL INFORMATION

Under Government Code § 11015.5., if you choose, you may have any personal information collected about you discarded without reuse or distribution, provided we are contacted in a timely fashion.

AUTOMATIC COLLECTION OF INFORMATION/COOKIES

When you visit a State of California website, you should be aware that data linking your computer to a particular website (a “cookie”) may be created. Temporary cookies may be used when necessary to complete a transaction, to process data submitted to us online, to facilitate an ongoing Internet interaction, or to understand trends in the use of State websites. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.

SECURITY

The State, as developer and manager of this web site, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire State operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the State’s supported web site. The technical standards governing security are enforced by the Department of Finance.

LINKS TO OTHER SITES

Our web site has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.

The State of California accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

This web site and the information it contains are provided as a public service by the State of California. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

ONLINE PURCHASES BY MINORS

The CNRA’s online store does not sell products for purchase by anyone under the age of 16. If you are under 18 years of age you may not use the online store.

LIMITATION OF LIABILITY

The CNRA attempts to maintain the highest accuracy of content on its web site. Any errors or omissions should be reported for investigation.

The State makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this web site and expressly disclaims liability for errors and omissions in the contents of this web site. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources. References or links in this web site to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name are for the information and convenience of the public, and do not constitute endorsement, recommendation, or favoring by the State of California, or its employees or agents.

This Use Policy is subject to change without notice.

Governing Law

All matters relating to your access to this site, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions.  You agree to the personal jurisdiction by and venue in the state and federal courts in Sacramento County, California, and waive any objection to such jurisdiction or venue.